About Us
Established in 2002, we are specialists in providing communications solutions for membership organisations. From charities and trade associations to sports, arts, cultural, and heritage organisations, we help connect your members, supporters, and friends with confidence. Our end-to-end services, including print, mailings, fulfilment, pick and pack, digital membership cards, and more, ensure your communications reach the right audience at the right time, every time. By combining technology with our expertise, we streamline processes, reduce manual workloads, and allow your team to focus on member engagement and recruitment.
What truly sets us apart is our proactive, hands-on account management. We take your communications personally, understanding the trust you place in us, and take pride in delivering solutions tailored to your needs. Through regular account meetings, we partner with you to support your long-term membership strategy, adapting our services to your organisation’s size, structure, and membership journey.
As part of the Integrity Communications Group, we bring the scale, expertise, and infrastructure to deliver exceptional service, while remaining personal and approachable. With 13 sites across the UK and advanced machinery, we provide all your membership communications under one roof, making us large enough to deliver results but small enough to genuinely care.
Established in 2002, we bring decades of specialist expertise in helping membership organisations communicate with impact, at every stage of the member journey.
We’re part of the Integrity Communications Group – combining specialist services, scale and investment in technology to deliver exceptional solutions under one roof.
We partner with membership organisations of all sizes and structures, crafting tailored solutions that engage members, supporters and communities.
We take the trust you place in us seriously. Our security, quality and compliance standards give you complete peace of mind from start to finish.
With a hands-on account management team, we take things personally – proactively partnering with you for the long term, not just the short term.
Our accreditations reflect our ongoing commitment to quality, security and conituous improvement.
Where possible, we use responsibly sourced materials and FSC-certified paper stocks across our print and membership solutions, helping clients make more environmentally conscious choices without compromising on quality.
Our fulfilment and mailing solutions are designed to support accurate stock management, reduced overproduction, and streamlined distribution, helping organisations operate more efficiently while lowering unnecessary environmental impact.
From consultancy and project management to print, fulfilment, and digital solutions, our team works seamlessly together to deliver dependable, personalised support for every client.
Chief Operating Officer, Integrity Communication Group
Jim brings more than 30 years of experience in the printing and mailing sector having worked across both sales and operations at every level of management. Giving him extensive knowledge of the industry, its customers and the operational demands of delivering high quality, secure communications.
Outside of work, Jim has a real passion for the countryside. He enjoys fishing with his three boys and spending time on the family smallholding, where there is always plenty of livestock to keep them busy.
Business Development Manager
Katie has 16 years of experience working within the membership sector, giving her a strong understanding of the challenges, opportunities and requirements faced by membership organisations. She is responsible for driving business growth, building new client relationships and working closely with existing clients to ensure they are getting the most from the full range of services available to them.
Katie takes the time to understand each organisation’s needs and identify ways we can continue to add value and support their goals.
Outside of work, Katie loves spending time with her daughter, taking her cockapoo, Rosie, for walks and making memories with her family.
Divisional IT Director
Wayne has more than 20 years of industry experience across technology, secure print, information security compliance and software development. He has extensive experience upgrading, managing and maintaining information security management systems, networks and applications to ISO 27001 and Cyber Essentials Plus standards.
Today, Wayne leads a highly skilled team of IT specialists covering a wide range of technical disciplines, helping to ensure our systems remain secure, resilient and fit for the future.
Outside of work, Wayne enjoys travelling and discovering new destinations.
Head of Client Services
Becky has been part of Membership Plus for 17 years and plays a key role in ensuring our clients receive an exceptional level of service. She oversees client requirements from start to finish, coordinating projects, managing day-to-day needs and making sure every piece of work is delivered smoothly and successfully.
Outside of work, Becky enjoys long walks along the beach, travelling and, most importantly, spending time with her five grandchildren.
Head of Production
Daisy brings more than 14 years of experience across operations and production. As Head of Production, she oversees the day-to-day delivery of live client work, managing a large team and ensuring projects run smoothly, accurately and to schedule.
She is also responsible for setting up new work, coordinating production requirements and making sure every project is carefully planned and delivered to a high standard.
Outside of work, Daisy enjoys spending time with her family, going on holiday and indulging her passion for photography.
Digital Marketing Executive
Finlay is responsible for our digital marketing activity, helping to manage and develop our online presence across social media and our website. He supports the business in keeping our digital channels engaging, up to date and aligned with the wider brand.
Outside of work, Finlay enjoys going to the gym, going to the movies and spending time with family and friends.
Production Supervisor
Keeley works closely with the production team to keep projects on track and ensure deadlines are consistently met. She works alongside Wendy to prioritise workloads, coordinate day-to-day activity and support clients to make sure they have everything they need.
Outside of work, Keeley enjoys spending time with her children and grandson, as well as baking. She is also well known as the office cake maker!
Fulfilment Lead
Wendy works closely with the wider team to ensure all fulfilment activity is completed accurately, efficiently and on time. She helps coordinate workloads, maintain high standards and make sure client requirements are handled with care from start to finish.
Outside of work, Wendy loves spending time with her two daughters, travelling and taking her dog, Foxy, for walks.
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